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What should I do if the car I booked is not at the homelot?
What should I do if the car I booked is not at the homelot?
Hello GetGo avatar
Written by Hello GetGo
Updated over a week ago

Here's what you should do if you find yourself in such a situation:

  1. Please check the floors above and below the designated parking lot if you are in a multi-story parking garage.

  2. Contact us via LiveChat and provide us with your Booking ID and car plate number.

Our Support Team will help you locate the vehicle.

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