You may cancel your booking at no additional cost if you do so 48 hours before the planned collection time.

Any cancellations made between 48 hours and one hour of the planned collection time will automatically be charged the first hour of the booking, plus 20% of the total usage fee of the remaining booking period.

Any cancellations made within 59 minutes before the collection time will automatically be charged the first hour of the booking, plus 50% of the total usage fee of the remaining booking period.

Unless a cancellation has been made, the booking period is deemed to have commenced at the reserved start time and the entire time usage fee for the entire booking period will apply.

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