We are sorry to hear that. Please fill in the dispute form below with your Booking ID, contact details and any evidence (eg, receipts, bank statement, pictures, videos) that you may have on the incorrect billing.
Please allow us up to 3-5 working days to investigate on the case and respond to you through the given email. After your case has been submitted, you will receive an acknowledgement email. If you have any enquiries on the dispute, please do not hesitate to reply to the acknowledgement email from [email protected]