1. Go to your profile 2. Tap on FAQ/Live Chat Someone from our GetGo team will assist you to unlock the car so that you can turn off the headlights. Related ArticlesHow do I unlock the car?The car is not unlocking. What should I do?I ended my booking and locked the car, but my booking is not updated. What should I do?What should I do if I lost/left my item in the car?There is a car in my GetGo lot. What should I do?