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What do I do if I have an upcoming booking and have yet to verify my identity?
What do I do if I have an upcoming booking and have yet to verify my identity?
Hello GetGo avatar
Written by Hello GetGo
Updated over a week ago

Don’t worry. You have a grace period untill 9 March 2023 to verify your identity, so you will still be able to continue with your upcoming booking before that.

However, if your booking falls outside the grace period, you must verify your identity immediately to proceed with it.

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