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What happens if my face verification is unsuccessful?
What happens if my face verification is unsuccessful?
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Written by Hello GetGo
Updated over a week ago

You have 5 attempts to verify your face. If the verification fails on the 5th attempt, please drop us an email at [email protected]. If you’re verifying at the start of your booking, please reach out to us on Live Chat.

What should you do if you encounter the following screens?

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