The charging door is located on the driver’s side of the van, and it can be opened by pulling the black cap towards you. To close it, just push the door back in until you hear a click.
Here are some video guides on how to start and stop charging the EV
Important: If you’re ending your booking and cannot charge your EV at its charging lot, please return it to its home lot regardless of its remaining battery level so others can use the charger. Parking at a charging lot without charging your EV is illegal and can incur a penalty.
Note: Our Operations team charge our EVs on Friday, Saturday, Sunday, and Monday from 2am to 7am.
Need help? Reach out to us via Live Chat for quick support.