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In-app Electric Vehicle (EV) Charging Guide
Everything you need to know about charging electric vehicles (EVs)
Everything you need to know about charging electric vehicles (EVs)

Learn when and how to charge your booked EV

Hello GetGo avatar
Written by Hello GetGo
Updated over a week ago

Charging your booked EV through the GetGo app is easy. Here’s what you need to know about returning your EV and charging it.

Where to return your booked EV

Follow these 3 golden rules when returning your EV:

Rule 1: If your EV’s remaining battery level is below 50%, return it to its suggested charging lot and leave it to charge

Rule 2: If your EV’s remaining battery level is above 50%, return it to its home lot

Rule 3: It’s illegal to park in a charging lot without charging your EV

How to charge your booked EV

Watch this easy guide to charging your EV through our app.

How do I find my booked EV’s suggested charging lot?

Go to your booking details page > See the ‘Pick-up and return at’ section to find your suggested charging lots

Important: Always check the EV battery level at the beginning of your booking to avoid breakdowns due to low battery levels. If the EV's battery level is below 50% when ending your booking, please return it to the suggested charging lot and leave it to recharge.

Useful links:

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