Here is a video guide on how to stop charging an electric vehicle (EV)
If you are facing difficulty unplugging the charger, follow the basic troubleshooting steps listed below.
You will need to unlock the vehicle before you unplug the charger off
If you are facing difficulty unplugging the charger, follow the basic troubleshooting by heading over to your car and using the central locking function to lock and unlock the car.
If you continue to have problems with the app, please contact us via Live Chat.
Note: If you end your booking at the EV charging lot, you don’t have to stop charging. You may simply lock the EV and end your booking.