The 30-minute auto-extension will no longer be available for bookings that are scheduled to happen after 11 July, 5am. This means that if you made your booking before 11 July, 2am and your booking is scheduled to start after 11 July, 5am, the 30-minute auto-extension will not apply to you.
If you need support with an ongoing booking, please reach out to us on Live Chat.
Note: Bookings that are scheduled to start after 11 July, 5am will come with a 15-minute grace period after the scheduled end time of the booking instead of the previous 10 minutes. Learn more about our adjusted grace period.