General
25 articles
Written by Scarlett and Olivia
What is the new KYC feature about?
Written by Scarlett. Updated over a week ago
What will I need to complete identity verification?
Written by Scarlett. Updated over a week ago
What are some helpful tips on how to use GetGo?
The top questions asked by our GetGoersWritten by Olivia. Updated over a week ago
How do I change my mobile number?
Written by Scarlett. Updated over a week ago
Is my personal data secure?
Written by Scarlett. Updated over a week ago
Misuse of Fuel or EV Charging Card
Written by Scarlett. Updated over a week ago
How do I update my account information?
Written by Olivia. Updated over a week ago
What happens if my face verification is unsuccessful?
Written by Scarlett. Updated over a week ago
What are the requirements to join GetGo?
Written by Olivia. Updated over a week ago
How do I download the GetGo app?
Written by Olivia. Updated over a week ago
What do I do if I have an upcoming booking and have yet to verify my identity?
Written by Scarlett. Updated over a week ago
What happens after the end of the identity verification grace period?
Written by Scarlett. Updated over a week ago
How do I sign up with MyInfo?
Written by Scarlett. Updated over a week ago
Is identity verification compulsory?
Written by Scarlett. Updated over a week ago
How do I sign up manually?
Written by Scarlett. Updated over a week ago
Are there any Terms and Conditions that I need to take note of?
Written by Olivia. Updated over a week ago
If I'm holding a foreign driving license, can I join?
Written by Olivia. Updated over a week ago
What are the Community Rules?
Written by Olivia. Updated over a week ago
Are the cars maintained and cleaned regularly?
Written by Scarlett. Updated over a week ago
How do I find a GetGo car near me?
Written by Olivia. Updated over a week ago
When will GetGo have a car placed in my neighbourhood?
Written by Olivia. Updated over a week ago
Can I use GetGo as a Private Hire Vehicle?
Written by Olivia. Updated over a week ago
Do you provide car seats for children?
Written by Olivia. Updated over a week ago
Can I use my EZ-Link card as a cashcard?
Written by Olivia. Updated over a week ago
How do I delete my GetGo account?
Written by Scarlett. Updated over a week ago