All Collections
General
What is the new KYC feature about?
What will I need to complete identity verification?
What are some helpful tips on how to use GetGo?
How do I change my mobile number?
Is my personal data secure?
How do I unsubscribe from your mailing list?
Misuse of Fuel or EV Charging Card
How do I update my account information?
What happens if my face verification is unsuccessful?
What are the requirements to join GetGo?
How do I download the GetGo app?
What do I do if I have an upcoming booking and have yet to verify my identity?
What happens after the end of the identity verification grace period?
How do I sign up with MyInfo?
Is identity verification compulsory?
How do I sign up manually?
Are there any Terms and Conditions that I need to take note of?
If I'm holding a foreign driving license, can I join?
What are the Community Rules?
Are the cars maintained and cleaned regularly?
How do I find a GetGo car near me?
When will GetGo have a car placed in my neighbourhood?
Can I use GetGo as a Private Hire Vehicle?
Do you provide car seats for children?
Can I use my EZ-Link card as a cashcard?
How do I delete my GetGo account?