Booking

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17 articles in this collection
Written by Olivia and Scarlett

How do I make a booking on the app?

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Written by Scarlett
Updated over a week ago

How do I make a booking on the website?

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Written by Olivia
Updated over a week ago

How do I report damages on a vehicle?

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Written by Scarlett
Updated over a week ago

How do I rate a vehicle’s cleanliness on the app?

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Written by Scarlett
Updated over a week ago

What is the minimum/maximum duration for me to book a car?

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Written by Olivia
Updated over a week ago

Can I amend or change my booking timing?

Find out how to start your booking earlier and how to extend your booking.
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Written by Olivia
Updated over a week ago

Am I able to extend my booking?

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Written by Scarlett
Updated over a week ago

How do I apply a promo code?

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Written by Olivia
Updated over a week ago

What is the cancellation policy?

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Written by Olivia
Updated over a week ago

Why is my app showing invalid when I want to book a car?

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Written by Olivia
Updated over a week ago

Why am I not able to make a booking?

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Written by Scarlett
Updated over a week ago

Do I get refunded back for the hours I didn't use?

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Written by Scarlett
Updated over a week ago

What should I do if the car I booked is not at the homelot?

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Written by Scarlett
Updated over a week ago

What happens if I'm late/don't show up for my booking?

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Written by Scarlett
Updated over a week ago

Do I have to pay parking charges at the carpark where I collect my car at?

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Written by Olivia
Updated over a week ago

Can I use my friend's account to book a car?

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Written by Olivia
Updated over a week ago

How do I delete my GetGo account?

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Written by Scarlett
Updated over a week ago