Payment & Pricing

How much does it cost to book per hour?

More information about our rates and pricing structure for all tiers

Written by Scarlett
Updated over a week ago

GIRO payment option via HitPay

Written by Scarlett
Updated over a week ago

How do I view my transaction history?

Written by Olivia
Updated over a week ago

Retrying Failed Payment

I ended my booking but my payment didn’t go through. How do I retry?

Written by Scarlett
Updated over a week ago

Why is my account suspended?

Written by Scarlett
Updated over a week ago

PayNow payment option via HitPay

Written by Scarlett
Updated over a week ago

Do I have to pay a deposit or a membership fee?

Written by Olivia
Updated over a week ago

GrabPay Credits and PayLater payment option via HitPay

Written by Scarlett
Updated over a week ago

When will I be charged for payment?

Written by Olivia
Updated over a week ago

How do I pay for an Outstanding Invoice?

Written by Scarlett
Updated over a week ago

How do I make payment on the app?

Written by Olivia
Updated over a week ago

I was charged incorrectly for my booking and would like to appeal for a fee waiver. What should I do?

Dispute Wrong Charges

Written by Olivia
Updated over a week ago

Why can't my debit/credit card be charged?

Written by Olivia
Updated over a week ago

What is 3DS?

Written by Olivia
Updated over a week ago

Why do we need an OTP to complete online purchases?

Why do we need 3DS?

Written by Olivia
Updated over a week ago

How do I change/add my credit/debit card?

Setting up your preferred payment method

Written by Olivia
Updated over a week ago

Do you accept AMEX cards?

Written by Olivia
Updated over a week ago

Do I have to top up a certain amount of money before I can book a car?

Written by Olivia
Updated over a week ago