Payment & Pricing

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25 articles in this collection
Written by Olivia and Scarlett

How much does it cost to book per hour?

More information about our rates and pricing structure for all categories
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Written by Scarlett
Updated over a week ago

GIRO payment option via HitPay

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Written by Scarlett
Updated over a week ago

How to add PayLah! as a payment method in the GetGo app?

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Written by Scarlett
Updated this week

How do I view my transaction history?

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Written by Olivia
Updated over a week ago

What should I do if I see an unauthorised charge on my card?

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Written by Scarlett
Updated over a week ago

Retrying Failed Payment

I ended my booking but my payment didn’t go through. How do I retry?
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Written by Scarlett
Updated over a week ago

Why is my account suspended?

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Written by Scarlett
Updated over a week ago

PayNow payment option via HitPay

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Written by Scarlett
Updated over a week ago

Do I have to pay a deposit or a membership fee?

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Written by Olivia
Updated over a week ago

GrabPay Credits and PayLater payment option via HitPay

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Written by Scarlett
Updated over a week ago

When will I be charged for payment?

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Written by Scarlett
Updated over a week ago

How do I pay for an Outstanding Invoice?

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Written by Scarlett
Updated over a week ago

How do I make payment on the app?

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Written by Olivia
Updated over a week ago

I was charged incorrectly for my booking and would like to appeal for a fee waiver. What should I do?

Dispute Wrong Charges
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Written by Olivia
Updated over a week ago

Why can't my debit/credit card be charged?

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Written by Olivia
Updated over a week ago

What is 3DS?

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Written by Olivia
Updated over a week ago

Why do we need an OTP to complete online purchases?

Why do we need 3DS?
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Written by Olivia
Updated over a week ago

How do I change/add my credit/debit card?

Setting up your preferred payment method
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Written by Olivia
Updated over a week ago

Do you accept AMEX cards?

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Written by Olivia
Updated over a week ago

Do I have to top up a certain amount of money before I can book a car?

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Written by Olivia
Updated over a week ago

How do I remove PayLah! as a payment method?

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Written by Scarlett
Updated this week

Why am I unable to make a booking through DBS Paylah! after enabling express checkout?

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Written by Scarlett
Updated this week

Why is the receipt showing an Outstanding Fee, followed by an account suspension?

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Written by Scarlett
Updated this week

Can I delete my credit/debit card details if I have confirmed a booking?

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Written by Scarlett
Updated this week

Why didn't my payment go through using the PayLah! payment method?

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Written by Scarlett
Updated this week