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Payment & Pricing
Payment & Pricing
26 articles in this collection
Written by
Olivia
and
Scarlett
How much does it cost to book per hour?
More information about our rates and pricing structure for all categories
Written by
Scarlett
Updated over a week ago
Atome option via HitPay
Written by
Scarlett
Updated over a week ago
GIRO payment option via HitPay
Written by
Scarlett
Updated over a week ago
How to add PayLah! as a payment method in the GetGo app?
Written by
Scarlett
Updated over a week ago
How do I view my transaction history?
Written by
Olivia
Updated over a week ago
What should I do if I see an unauthorised charge on my card?
Written by
Scarlett
Updated over a week ago
Retrying Failed Payment
I ended my booking but my payment didn’t go through. How do I retry?
Written by
Scarlett
Updated over a week ago
Why is my account suspended?
Written by
Scarlett
Updated over a week ago
PayNow payment option via HitPay
Written by
Scarlett
Updated over a week ago
Do I have to pay a deposit or a membership fee?
Written by
Olivia
Updated over a week ago
GrabPay Credits and PayLater payment option via HitPay
Written by
Scarlett
Updated over a week ago
When will I be charged for payment?
Written by
Scarlett
Updated over a week ago
How do I pay for an Outstanding Invoice?
Written by
Scarlett
Updated over a week ago
How do I make payment on the app?
Written by
Olivia
Updated over a week ago
I was charged incorrectly for my booking and would like to appeal for a fee waiver. What should I do?
Dispute Wrong Charges
Written by
Olivia
Updated over a week ago
Why can't my debit/credit card be charged?
Written by
Olivia
Updated over a week ago
What is 3DS?
Written by
Olivia
Updated over a week ago
Why do we need an OTP to complete online purchases?
Why do we need 3DS?
Written by
Olivia
Updated over a week ago
How do I change/add my credit/debit card?
Setting up your preferred payment method
Written by
Olivia
Updated over a week ago
Do you accept AMEX cards?
Written by
Olivia
Updated over a week ago
Do I have to top up a certain amount of money before I can book a car?
Written by
Olivia
Updated over a week ago
How do I remove PayLah! as a payment method?
Written by
Scarlett
Updated over a week ago
Why am I unable to make a booking through DBS Paylah! after enabling express checkout?
Written by
Scarlett
Updated over a week ago
Why is the receipt showing an Outstanding Fee, followed by an account suspension?
Written by
Scarlett
Updated over a week ago
Can I delete my credit/debit card details if I have confirmed a booking?
Written by
Scarlett
Updated over a week ago
Why didn't my payment go through using the PayLah! payment method?
Written by
Scarlett
Updated over a week ago