Payment & Pricing

How much does it cost to book per hour?

More information about our rates and pricing structure for all categories

Written by Scarlett
Updated over a week ago

GIRO payment option via HitPay

Written by Scarlett
Updated over a week ago

How to add PayLah! as a payment method in the GetGo app?

Written by Scarlett
Updated this week

How do I view my transaction history?

Written by Olivia
Updated over a week ago

What should I do if I see an unauthorised charge on my card?

Written by Scarlett
Updated over a week ago

Retrying Failed Payment

I ended my booking but my payment didn’t go through. How do I retry?

Written by Scarlett
Updated over a week ago

Why is my account suspended?

Written by Scarlett
Updated over a week ago

PayNow payment option via HitPay

Written by Scarlett
Updated over a week ago

Do I have to pay a deposit or a membership fee?

Written by Olivia
Updated over a week ago

GrabPay Credits and PayLater payment option via HitPay

Written by Scarlett
Updated over a week ago

When will I be charged for payment?

Written by Scarlett
Updated over a week ago

How do I pay for an Outstanding Invoice?

Written by Scarlett
Updated over a week ago

How do I make payment on the app?

Written by Olivia
Updated over a week ago

I was charged incorrectly for my booking and would like to appeal for a fee waiver. What should I do?

Dispute Wrong Charges

Written by Olivia
Updated over a week ago

Why can't my debit/credit card be charged?

Written by Olivia
Updated over a week ago

What is 3DS?

Written by Olivia
Updated over a week ago

Why do we need an OTP to complete online purchases?

Why do we need 3DS?

Written by Olivia
Updated over a week ago

How do I change/add my credit/debit card?

Setting up your preferred payment method

Written by Olivia
Updated over a week ago

Do you accept AMEX cards?

Written by Olivia
Updated over a week ago

Do I have to top up a certain amount of money before I can book a car?

Written by Olivia
Updated over a week ago

How do I remove PayLah! as a payment method?

Written by Scarlett
Updated this week

Why am I unable to make a booking through DBS Paylah! after enabling express checkout?

Written by Scarlett
Updated this week

Why is the receipt showing an Outstanding Fee, followed by an account suspension?

Written by Scarlett
Updated this week

Can I delete my credit/debit card details if I have confirmed a booking?

Written by Scarlett
Updated this week

Why didn't my payment go through using the PayLah! payment method?

Written by Scarlett
Updated this week