All Collections
Collection & Return
Warning Lights, Symbols or Signs: How do I identify a faulty vehicle?
How does the grace period work?
Can I start my booking early?
What are some of the GetGo cars in non-dedicated / white lots?
What will happen if I return my vehicle late?
How do I unlock the car?
How do I lock the car?
Where can I find the car keys?
The car is dirty, what should I do?
Can I return the car to a different location?
Where do I park the car at the end of my booking?
There is a car in my GetGo lot. What should I do?
I forgot to turn off the headlights after ending my booking. What should I do?
I chose to report vehicle condition later. How do I continue reporting?
The user after me found damages to a vehicle I booked. Will I be charged?
How do I report vehicle condition at the end of my trip?
I accidentally caused minor damage during my trip. What should I do?