What is an EV idle fee?
An idle fee is an extra charge added to your EV charging bill if your car remains plugged into an EV charger even after it's fully charged — which prevents others from using the charger.
Please note that GetGo will only reimburse you for any idle fee incurred at the vehicle's home lot. You’ll still need to cover idle fees incurred at other locations (e.g., shopping malls, petrol kiosks, etc.).
For idle fee reimbursement at the vehicle’s home lot, please fill out and submit this form. We’ll review the reimbursement within 7 working days.
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