We are sorry to see you go. If you have any concerns or feedback that led to your decision, please feel free to share it with us at hello@getgo.sg. We appreciate your feedback as it helps us get better.
Here’s how to delete your GetGo account:
- Launch the GetGo app.
- Tap on Account on the bottom right of the screen and tap on Settings.
4. Fill in the form with your details.
Once you submit the form, our team will process your account deletion. This process will take up to 60 business days.
Here are some things to keep in mind when deleting your GetGo account:
- If you have any upcoming bookings, they must be cancelled first. Cancellation fees may apply.
- If you have any outstanding fees or summons, you will be notified via email to pay the outstanding amount before we proceed to delete your account.
- If you wish to use GetGo again in the future, you will need to set up a new account.
We’re always sad to see a GetGoer go. But if you change your mind, we’ll always save you a seat for the Freedom to Drive.