General
- How does GetGo handle user feedback?
- What’s different about the vehicles in the Select and Grand categories?
- What vehicle models are in the Select and Grand categories?
- Vehicles from the Select and Grand categories come with no decals on the side of the car. How do I identify them as GetGo vehicles?
- What are the pricing rates for vehicles in the Select and Grand categories?
- If I made a booking for a Select category vehicle before 11 November 2024 that is scheduled to start on or after that date, will I still be charged the old pricing rates if I want to extend or cancel my booking?
- Can I use the GetGo app on my Huawei device?
- Live Chat Interface Update
- What are some helpful tips on how to use GetGo?
- How do I download the GetGo app?
- How can I subscribe to your mailing list?
- How do I unsubscribe from your mailing list?
- Misuse of Fuel or Charging Function
- What is the new KYC feature about?
- How do I change my particulars?
- Are there any Terms and Conditions that I need to take note of?
- What are GetGo’s Community Rules?
- Are the cars maintained and cleaned regularly?
- How do I find a GetGo car near me?
- When will GetGo have a car placed in my neighbourhood?
- Can I use GetGo as a Private Hire Vehicle?
- Do you provide car seats for children?
- Can I use my EZ-Link card as a cashcard?
- How do I delete my GetGo account?