- Go to your current booking page
- Tap on Report an issue
- Let us know the location of the breakdown
- Let us know the details of the breakdown (for e.g., punctured tyre, brakes not working, steering alignment issue)
Do note that these are our Terms & Conditions on the different damages that are chargeable when the damages are reported:
- Immobilization of the vehicle due to an empty fuel tank; and
- Any fault as a result of the negligent use of the vehicle’s components, mechanical parts, and/or computer or electronic system (for e.g., punctured tire, windscreen cracks, etc.)
For accident and breakdown assistance, please call our 24/7 hotline at 65643846 (656GETGO) or tap on "Report an accident" and our support team will assist you