Locate the lever with the Plug icon located on the side, below the driver’s seat as shown in the picture below. Pull the lever towards the left.
The charger’s door located on the outside of the van will open. You can find it on the driver’s side. Pull the inner cap out.
Here are some video guides on how to start and stop charging an EV:
Important:
- If you’re ending your booking and cannot charge your EV at its charging lot, please return it to its home lot regardless of its remaining battery level so that other drivers can use the charger.
- Parking at a charging lot without charging your EV is illegal and may incur a penalty.
Note:
Our Operations Team charges our EVs on Friday, Saturday, Sunday, and Monday from 2am - 7am.
Need help? Reach out to us via Live Chat for quick support.
Useful links: