Due to the rise in online fraud, it is necessary to enhance security measures. As a result, all new and current GetGo users must complete facial verification in order to create new bookings or proceed with existing ones.
On the homepage, you will receive a prompt to verify your identity. If you're an existing users, you have until February 9, 2023 to complete the verification process if you are unable to verify immediately.
After the grace period, you will not be able to make any bookings or continue with existing ones until your identity is verified.