If you have just started your booking and realised that the vehicle is filled with:
- Litter (masks, tissues, food wrappers, etc)
- Mud stains
You may proceed to let us know through our Live Chat. Please provide us with these details:
- Booking ID
- Car plate number
- Photo(s) of the mess
From there, rest assured that we will investigate the situation thoroughly to find out who did it. Additionally, first- and second-time offenders will be required to pay a $300 cleaning fee — while third-time offenders will be permanently banned from using GetGo.
Let's do our part to keep our cars clean and safe for our community! 💪