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  3. Collection & Return

Collection & Return

  • How do I unlock the car?
  • How do I take photos of my pre- and post-trip report?
  • Warning Lights, Symbols or Signs: How do I identify a faulty vehicle?
  • Can I start my booking early?
  • What are some of the GetGo cars in non-dedicated / white lots?
  • What will happen if I return my vehicle late?
  • How do I lock the car?
  • Where can I find the car keys?
  • The car is dirty, what should I do?
  • Can I return the car to a different location?
  • Where do I park the car at the end of my booking?
  • There is a car in my GetGo lot. What should I do?
  • I forgot to turn off the headlights after ending my booking. What should I do?
  • I chose to “report vehicle condition later” for my pre-trip report. How do I continue reporting?
  • How do I report vehicle condition at the end of my trip?

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