At GetGo, we do not determine liability in cases. Instead, we rely on the facts reported by the parties involved and their insurers. We collaborate closely with insurers to help determine the fault of our users.
The charges collected by GetGo cover expenses for repairs, loss of use, administration, and basic motor insurance imposed by our workshop and insurance partners. We work with reputable insurers and workshops to ensure that repair costs are fair and in line with industry standards. Our goal is to manage and minimise costs for our users whenever possible.