If a payment attempt fails, you'll have 2 more tries to make payment before further action is needed.
Tips to avoid using up your attempts:
- Check that your card has sufficient funds and hasn't expired.
- If a bank is blocking repeated attempts (common with fraud-prevention checks), consider switching to a different payment method (e.g. PayLah!) rather than retrying the same card repeatedly.
What happens once I've used all my payment attempts?
- Make payment via PayNow to UEN 202024592ZG01 and indicate your Booking ID.
- Share the receipt with hello@getgo.sg
- We will process your payment and reactivate your account within 7 working days of receiving the payment receipt.