Payment & Pricing
- How much does it cost to book a vehicle per hour?
- How do I make payment via Instalment Payment Plan (IPP) with my credit card?
- When should I pay my insurance excess after a vehicle accident or damage?
- Why does my receipt show “Payment failed”?
- Atome option via HitPay
- How to add PayLah! as a payment method in the GetGo app?
- What should I do if I see an unauthorised/pending charge on my card?
- GIRO payment option via HitPay
- Why is my account suspended?
- Retrying Failed Payment
- PayNow payment option via HitPay
- How do I view my transaction history?
- How do I make payment after an accident or damage?
- GrabPay Credits and PayLater payment option via HitPay
- How do I pay for an Outstanding Invoice?
- When will I be charged for payment?
- How do I make payment on the app?
- I was charged incorrectly for my booking and would like to appeal for a fee waiver. What should I do?
- Why can't my debit/credit card be charged?
- What is 3DS?
- Why do we need an OTP to complete online purchases?
- How do I change/add my credit/debit card?
- Do you accept AMEX cards?
- Do I have to top up a certain amount of money before I can book a car?
- How do I remove PayLah! as a payment method?
- Why am I unable to make a booking through DBS Paylah! after enabling express checkout?
- Why is the receipt showing an Outstanding Fee, followed by an account suspension?
- Can I delete my credit/debit card details if I have confirmed a booking?
- Why didn't my payment go through using the PayLah! payment method?