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Payment & Pricing

  • GetGo and DBS Bank Collaboration
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  • Are there any exclusive benefits when choosing a flexible payment option with DBS Personal Loans?
  • Can I settle my payments with the Manual Instalment Payment Plan (IPP)?
  • How much does it cost to book a vehicle per hour?
  • How do I make payment via Instalment Payment Plan (IPP) with my credit card?
  • When should I pay my insurance excess after a vehicle accident or damage?
  • Why does my receipt show “Payment failed”?
  • Can I settle my payments with Atome?
  • How to add PayLah! as a payment method in the GetGo app?
  • What should I do if I see an unauthorised/pending charge on my card?
  • GIRO payment option via HitPay
  • Why has my account been suspended?
  • My payment failed. How do I retry paying it?
  • Can I settle my payments with PayNow?
  • How do I view my transaction history?
  • How do I make payment after an accident or damage?
  • Can I settle my payments with GrabPay Wallet or PayLater by Grab?
  • How do I pay for an Outstanding Invoice?
  • When will I be charged for payment?
  • How do I make payment on the app?
  • I was charged incorrectly for my booking and would like to appeal for a fee waiver. What should I do?
  • Why can't my debit/credit card be charged?
  • What is 3DS?
  • Why do we need an OTP to complete online purchases?
  • How do I change/add my credit/debit card?
  • Do you accept AMEX cards?
  • Do I have to top up a certain amount of money before I can book a car?
  • How do I remove PayLah! as a payment method?
  • Why am I unable to make a booking through DBS Paylah! after enabling express checkout?
  • Why is the receipt showing an Outstanding Fee, followed by an account suspension?
  • Can I delete my credit or debit card details if I have confirmed a booking?
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